AI Chatbot for WhatsApp, Instagram & Facebook, Built for India
Turn conversations into growth. Build no-code AI chatbots that automate customer support, capture leads, and book appointments across WhatsApp, Instagram, Facebook & more, 24/7.
- From ₹399/mo
- No setup fee
- 30-day money-back guarantee
See Inceptimind Chat in action
A quick introduction to the platform, from first message to booked appointment.
Built for every industry
Automate customer conversations no matter what business you're in.
Real Estate
Automate property inquiries, schedule site visits, and qualify leads 24/7.
E-Commerce
Handle order tracking, product recommendations, and cart recovery via chat.
Healthcare
Book appointments, send reminders, and deliver lab reports instantly.
Education
Automate admissions, course info, fee reminders, and student support.
Hospitality
Manage reservations, share menus, and handle guest queries round the clock.
Finance
Automate KYC updates, account inquiries, and payment reminders securely.
Everything you need to automate customer conversations
AI conversations, a no-code flow builder, live-agent takeover, CRM triggers and broadcasts in one platform. No servers, no code.
AI-Powered Conversations
Multi-layer intelligence, from instant pattern matching to deep AI responses that understand context and remember history.
No-Code Flow Builder
Design interactive conversation flows visually with messages, buttons, branching logic and auto-replies. Zero AI cost.
Knowledge Base
Upload FAQs, product details, and brochures. The AI searches them in real time for accurate, contextual answers.
Live Chat & Agent Takeover
Your team steps in instantly across every channel, with a real-time queue, multi-agent claim and automatic bot resume.
Plugs into Your CRM
Fire a WhatsApp welcome the moment your CRM captures a lead. Works with HubSpot, Zoho, Salesforce, or any tool via webhook.
Broadcasts & Analytics
Send targeted campaigns at scale and track message volumes, response times, and lead metrics in real time.
Go live in three simple steps
From setup to first customer conversation in minutes, not months.
Configure your bot
Set your business details, upload your knowledge base, and customize the AI personality. Choose AI-powered or flow-based, or combine both.
Connect your channels
Link your WhatsApp, Instagram, or Facebook accounts in a few clicks. We handle the integration, security, and message routing automatically.
Publish & go live
Test in the built-in playground, then publish with one click. Your bot starts responding to customers instantly, with no deployment or servers to manage.
Built different. Built intelligent.
Zero Infrastructure
Fully managed cloud platform. No servers to manage, no scaling to worry about.
Instant Responses
3-layer routing engine: pattern match in milliseconds, AI only when needed.
Secure by Design
Enterprise-grade encryption, role-based access control, complete data isolation.
Smart Lead Capture
AI extracts visitor details from natural conversation. No forms, no friction.
Multi-Bot Support
Different bots for sales, support and onboarding, all from one dashboard.
Rich Media Support
Images, documents, interactive buttons and formatted text, not just plain replies.
Simple, transparent pricing
Flat monthly plans from ₹399/mo. No setup fee, no per-message markup, and a 30-day money-back guarantee.
Frequently asked questions
What do I need to get started?
A business account on any supported channel: WhatsApp, Instagram or Facebook. We guide you through the setup, so no technical expertise is required.
Can I use both AI and flow-based bots?
Yes! You can create AI-powered bots that understand natural language, flow-based bots with predefined paths, or combine both. The flow handles structured journeys while AI handles open-ended questions.
How does the Knowledge Base work?
Upload your business content, such as FAQs, product info and policies. The AI automatically learns from it and uses it to deliver accurate, contextual answers to customer questions.
Is my data secure?
Absolutely. We use enterprise-grade encryption, secure authentication, role-based access control, and complete data isolation. Your data is never shared across accounts.
Can I manage multiple businesses from one account?
Yes. You can manage multiple businesses, each with their own bots, channels, analytics, and user access, all from a single admin dashboard.
What happens when the AI can't answer a question?
The 3-layer system gracefully handles every scenario. If the knowledge base doesn't have an answer, the AI provides a helpful fallback response. You can also configure handoff to a human agent.
Does Inceptimind work with my CRM?
Yes. Inceptimind exposes a webhook endpoint that any CRM (HubSpot, Zoho, Salesforce, Freshsales, Pipedrive, or custom) can call to trigger an outbound WhatsApp message. The lead's reply then enters our bot flow as usual.
Can I send WhatsApp messages automatically when a new lead is captured?
Yes. Your CRM fires a webhook with the lead's phone number, and Inceptimind sends a pre-approved WhatsApp template plus starts a Q&A flow when they reply. No batch exports, no manual messages.
Ready to get started?
Request a free demo and we'll get back within one working day.