When your CRM captures a lead, Inceptimind sends a personalised WhatsApp welcome and starts an automated Q&A flow. No batch exports, no manual follow-ups — just instant, contextual conversations.
Three steps — and your team never sends a manual welcome message again.
A lead fills your website form, an ad, or any source. Your CRM logs the contact — phone number, name, and any properties you collect.
Your CRM fires a webhook to Inceptimind's secure endpoint — phone, name, and properties travel along. Authentication is via per-tenant API keys you control.
A pre-approved WhatsApp template lands within seconds — personalised with the lead's name. When they reply, your bot's Q&A flow runs automatically.
Whatever captures your leads, Inceptimind picks up the conversation instantly.
A lead enquires on a property portal. The moment your CRM logs it, they get a WhatsApp message offering a site-visit booking — the bot handles slot picking and broker handoff.
A patient enquiry hits your clinic management software. Inceptimind WhatsApps them to confirm the department, share OPD timings, and book an appointment slot.
An abandoned cart or new signup in your store CRM triggers a WhatsApp nudge — the bot answers product questions and guides the customer back to checkout.
Most teams are live within a day of having these in place.
We guide you through the Meta setup if you don't already have one.
HubSpot, Zoho, Salesforce, Freshsales, Pipedrive — or virtually any modern CRM. The rest work through Zapier or Make.
We help draft and submit it. Approval typically takes a few hours to 72 hours.
Once the basics are in place, your team is messaging leads automatically.
CRM-triggered messaging is included from the Spark Max plan and up. Contact us for Growth and Business plans with AI bots and unlimited API keys.
Yes. Inceptimind exposes a webhook endpoint that any CRM (HubSpot, Zoho, Salesforce, Freshsales, Pipedrive, or custom) can call to trigger an outbound WhatsApp message. The lead's reply then enters the bot flow automatically.
Yes. Your CRM fires a webhook with the lead's phone number, and Inceptimind sends a pre-approved WhatsApp template plus starts a Q&A flow when they reply.
No. Inceptimind uses a standard webhook. Any CRM that can fire a webhook on a new lead — directly, via Zapier, or via Make — works out of the box. No app store listing required.
Each tenant generates one or more API keys, each bound to specific templates. Only requests with a valid Bearer key for a bound template are accepted. Keys can be revoked instantly.
That's fine — the flow state is seeded when the trigger fires and waits for the lead's first reply. Whether they reply in 2 minutes or 2 days, the bot resumes where it should.
Plans start at just ₹399/mo. We help with WhatsApp setup, template approval, and CRM webhook configuration.